Product Care & Use

Formal Dinnerware

Noritake’s quality porcelain and bone china are actually the strongest ceramic dinnerware materials. They are fired at the highest temperatures and are made of the strongest ingredients. After conducting extensive tests on several of our porcelain and bone china patterns, we found that they are every bit as dishwasher safe as our casual dinnerware. Feel free to use your "good china" whenever you want to make an occasion special, or any time at all.

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Cleaning Your Dinnerware

• • The majority of Noritake bone china, fine porcelain and stoneware dinnerware is dishwasher safe. Check the pattern description to see if your pattern is dishwasher safe; if you cannot locate this information, please contact our team.

  • Proper loading and unloading of your dishwasher will extend the life of any dinnerware. Follow the dishwasher manufacturer’s instructions for correct placement, detergent levels and wash strengths to insure optimum cleaning and care of your dinnerware.

  • Lemon or other citrus-scented detergents are not recommended as they may damage metallic elements of your dinnerware.

  • Use of the air dry setting is recommended. Metallic bands of gold and platinum should be allowed to cool to room temperature before removing from the dishwasher.

  • For your dinnerware avoid any sudden temperature change, such as putting a hot item into cool water.

  • To avoid scratches, steel wool, caustic liquids and abrasive cleansers should never be used to clean your dinnerware .

  • Gray marks and rust spots:

    • Gray marks appearing on your dinnerware are most often caused by flatware or other metal utensils leaving deposits of nickel on the surface. These marks can be successfully removed by using Bar Keepers Friend®.

    • Rust spots are almost always caused by dishwasher rack prongs that have worn to expose the metal. Bar Keepers Friend® or CLR® can be used to remove these rust stains.

  • Sticker removal:

    • The adhesive is water soluble. Soak in warm soapy water for approximately 1 hour for ease of removal

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Microwave and Oven Safety Tips

• • • Metallic bands of gold and platinum should never be put into a microwave oven. There is a small number of active patterns that have metallic elements that are microwave safe. Please check the description of each pattern on our site for information on the status of each pattern/item. If you cannot locate this information, please contact our team.

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Care Advice for Stored China

When taking your dinnerware out of storage, you may find that the gold or platinum banding has discolored.  A good cleaning in warm soapy water using a soft cloth should clean this discoloration and restore your dinnerware to its former beauty.  Gold and Platinum do not tarnish and polish should never be used on your dinnerware as it could seriously damage the metal banding.